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Traditional brands regain the spotlight as spending rises 9.0 percent.
Games are still afoot.
Marketers spent an estimated $1.5 billion on games, contests, and sweepstakes
in 2000, up 9.0 percent from the year before. Of the three tactics, sweeps
accounted for about 63 percent of activity, games 27 percent, and contests
10 percent, according to promo estimates.
Growth slowed in part because dot-coms retrenched, scaling back from 1999’s
breakneck spending. But don’t expect a stall-out: As the economy weakens,
industry experts anticipate little if any softness in games, contests,
and sweeps because they play a key role in many integrated marketing campaigns.
And traditional marketers have replaced dot-coms in carrying the momentum
online.
Last year saw a continued evolution to fewer, bigger campaigns; more interactive
sweeps using the Internet, pagers, and novel gamepieces; and a flurry
of on-pack-to-online efforts. Spending for online services grew about
25 percent, according to promo estimates. That includes online execution
(such as judging or storing the winning number) for offline campaigns.
“Tactical use of technology helps execution,” says Marc Wortsman, executive
vp of Marden-Kane, Manhasset, NY. “Even if a promotion doesn’t have the
Internet as its entry point, it can use it as a judging point.”
Packaged goods and other traditional marketers have adopted Internet overlays
almost universally because “it’s an accepted medium,” Wortsman says.
Last year also saw a flurry of on-pack-to-online promos such as Kraft
Foods’ Game of Life (get gamepiece on pack, check online to see if you’re
a winner). Such sweeps drive site traffic, but also save money on postage,
seeding, and security.
Online sweeps also can require consumers to divulge information before
entering — a boon for databases. Watch for more sweeps offering extra
entries as perks for supplying info. Kellogg’s Be the Ultimate Pokémon
Master sweeps in fall 2000 gave kids an extra entry for each e-card they
sent to friends. Gillette Co.’s April 2001 launch of the Venus razor included
an online sweeps offering extra entries for serving up friends’ e-mail
addresses.
As such viral marketing grows, privacy legislation becomes a prominent
concern. The Children’s Online Privacy Protection Act (COPPA) went into
effect in April 2000, requiring online marketers to get signed parental
consent before gathering personal data from kids 13 and under. Now the
Senate is considering the Teen Privacy Protection Act and the broader
McCain Bill to extend restrictions.
Lawyers and sweeps experts are no longer worried about legislators cracking
down on sweeps in general following the Deceptive Mail Act, although some
think marketers may balk at the Act’s opt-out requirements.
Play Time
That old bugaboo, “clutter,” also kept sweeps spending steady last year.
“In an environment that’s more difficult to get noticed, the need for
effective, attention-getting devices continues to increase,” says Bob
Hamman, president of SCA Promotions, Dallas.
That has prompted novel gamepieces that make consumers interact with the
brand in order to play. Witness Coca-Cola’s It Could Be Your Next Coke
summer blitz using cans with false tops, which peeled off to reveal instant-win
prizes.
Watch for brand-sensitive interaction to become a core element of sweeps
strategy. That will fuel more novel ideas for offline and online play
such as CCL Label’s Wash ‘n Win water-activated gamepieces for Wisk.
Marketers also spent more on instant-win games in 2000 (mostly to distribute
more gamepieces) and contingency games. Prizes got cooler, too, with a
wave of exclusive concerts for winners (Sting for Best Buy, Third Eye
Blind for Beck’s), private parties for a winner’s school or hometown,
and do-it-yourself trips.
Games and sweeps have evolved to motivate sales reps and retailers. “There’s
more emphasis on combining [consumer, trade, and sales] elements to better
drive business,” says Bob Borman, vp-general manager with Gage Marketing,
Minneapolis.
As strategy gets more sophisticated, a handful of leading marketers have
engaged sweeps agencies in addition to traditional fulfillment houses.
“It’s not a huge move, but people are seeing a difference in the depth
of the discipline,” says Borman, whose agency proactively pitched its
sweeps expertise to boost business 17 percent last year. “It’s about how
to use the tools effectively and how to execute properly, rather than
just looking at execution.”
Savvy marketers are even pre-researching prize pools: Gillette’s online
sweeps for Venus asks entrants to pick from four grand-prize trips and
tallies preferences.
Insiders are confident that budgets will keep rising this year, even as
marketers scale back in-house staffs and scrutinize spending. “There may
be more careful spending, but it’ll still be pretty aggressive,” Wortsman
predicts. “[Clients] want more explanation and justification for their
dollars,” adds Michelle des Lauriers, director of the FAC Services Group
at Frankel, Chicago.
More small companies will take the plunge, too. “Once they peel the onion
apart, they’ll see there isn’t a big mystique to running games, contests,
and sweeps,” says Terry Cunningham, president of Bozeman, MT-based Cottonwood
Enterprises. Adds Len Daykin, senior vp at Melville, NY-based Don Jagoda
Associates: “We see nothing on the horizon, short of the next Depression,
that will quiet this growth.”
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